I bought it on the day it was released. I received the product without any bonuses. Unfortunately, no warning on the order page will erase that impression.
Reply from IgroShop:
Hello!
We understand your frustration, but it's beyond our control. Bonus keys are always limited and we deliver them to pre-order customers on a first-come, first-served basis. That's why the website states, "Please note that bonus content is not guaranteed for pre-orders."
I purchased The Sims 4 "Through the Ages" expansion pack, but I didn't receive any bonuses or packs. They've run out. Be careful when purchasing. The seller doesn't guarantee the availability of bonuses. In my case, I didn't receive any at all, only the expansion key.